I know some of you are all whispering “he’s posting all of these hour-long YouTube videos, when am I supposed to find time to watch them”? I hear you loud and clear and I’m going to make it better…

…by sharing this four-plus-hour long YouTube video by Jenny Nicholson from May 2024 – just so those other videos will feel short in comparison:

Seriously, though, this is an extremely enjoyable deep dive into Disney’s failed Galactic Staircruiser hotel.

I don’t know much about Disney, but it was engrossing as half of the failures were actually software-related: from the flawed UI in various spaces in the hotel and screen-laden space windows in the rooms, to poor integration with physical elements of the scenery, an “immersive” interactive game that felt untested plus gave you poor feedback, and the general trends of laziness and cheapness that could never fully be remedied by the performers going above and beyond.

What Nicholson does a lot is trying to debug what actually happened to make her experience so miserable, and it’s really refreshing to see debugging in a different context than I usually see it.